If you are having a specific problem with one of our products, please contact our support desk by using the form below. Please make sure that you select the proper category so that we may help you faster.
You may use it for as long as you want. It is the same as if you had puchased it on DVD. You own it and it is yours to keep. We recommend that you make a backup copy since your account will expire and you will not be able to download it again in the future.